
Resources & Contacts
Benefits Resources Guide
Need Help Navigating Medical or Mental Health Care? Contact Dr. Pascal
Contact Dr. Pascal
If you are not sure what you should do, you can always contact our Chief Medical Officer, Dr Pascal
Phone: (786)239-4248 or (305)322-9402
Email: DrPascal@Lennar.com
Payroll, Benefits & Human Resources
Phone: 1.800.353.8100
- Press (1) for Payroll
or Email payrollhelpdesk@lennar.com - Press (2) for Benefits/Leave of Absence
or Email benefitshelpdesk@lennar.com - Press (3) for Human Resources
or Email hrcares@lennar.com
Benefits Enrollment Website
Benefits Enrollment Website
Have Benefits questions or want to review your enrollment or review summary information for a benefit?
Phone: 1.800.353.8100 > listen for the option for Benefits
Web: https://lennar.okta.com
Login to the Benefits Enrollment Website via Okta by clicking on the Lennar Benefits Enrollment tile. If you work for Lennar Mortgage, you will find a link under “systems” on theNest.
401(k) - Empower, formerly Prudential
Empower, formerly Prudential
Want to enroll or make changes? Update your beneficiary? Change your investments? Request a Loan or other type of Distribution?
Phone: 1.877.778.2100
Web: prudential.com/online/retirement
Empower’s Acquisition of Prudential’s full service retirement business is now official. You will still access the plan and account details as you have in the past, there will be no changes to the URL, login or phone number for now. However, you will now
see the Empower name and logo on their website, statements, required notices and education materials.
Click here for the 401(k) Plan Summary
Register to join Empower’s monthly live webinars with the most current information to achieve financial wellness. Click here for more information.
Effective August 5, 2022, Lennar has approved an increase to the Company Match formula for the 401(k) Plan. Click here for more information.
Debt Assistance
Take control of your credit card debt
If you’re struggling with credit card debt, GreenPath can help you get out of debt, save money, build credit and plan for the future. Since 1961, GreenPath has been helping people regain control of their finances with a free initial credit counseling session. GreenPath has partnered with Empower, Lennar’s 401(k) Administrator.
Click here to learn more about the GreenPath tool that Empower offers as a benefit of your 401(k), so you can take control of your credit card debt.
Student Loan Assistance
Empower, Lennar’s 401(k) Administrator, has partnered with Vault to offer Student Loan Assistance to plan participants. View all of your student loans in one simple dashboard and decide whether to lower your monthly payments, pay off loans faster, or schedule free 1:1 help sessions with a Vault™ expert. Learn how you can optimize your student loan debt using the Advisor tool.
- View all repayment options to make smarter financial decisions
- Compare multiple loan providers
- Understand loan refinancing and see if you qualify
- Explore the impact of lowering payments, paying off loans faster, or refinancing
- Get live 1:1 support sessions with a Vault™ expert
To access this resource, log into your Empower 401(k) account at www.Prudential.com/online/retirement. Select the “Tools & Solutions” tab followed by “See All Tools”, then select the link to “Credit and Debt Management”
Need to request Leave of Absence (LOA)?
Need to request Leave of Absence (LOA)?
Web: absence.basiconline.com (Use IVR number: 888.246.7502)
Click here for Leave of Absence Instructions
Questions: Email LOA@Lennar.com
Where Should I Go For My Health and Well-Being Needs?
Where Should I Go For My Health and Well-Being Needs?
Are you feeling a bit under the weather and need help navigating to the proper care? Or do you need help overcoming a life challenge and want assistance finding a resource? Find out more by clicking on Where Should I Go For My Health and Well-Being Needs?
Pharmacy – OptumRx
RX – Pharmacy – OptumRx
Phone: 800.807.5996
Web: www.OptumRx.com
App: Search for OptumRx – click here for the mobile app flyer.
Vision - Ameritas using the VSP Network
Vision – Ameritas using the VSP Network
Phone: 1.800.776.9446
Web: Find providers at vsp.com
App: Search “VSP”
Dental – MetLife
Pet Insurance – MetLife
Pet Insurance – MetLife
Lennar is pleased to offer Pet Insurance through MetLife as a benefit to all Lennar Associates. You have the option to choose from different deductibles, annual maximums and coinsurance and can enroll at any time. The plan operates as a reimbursement program and reimburses covered expenses as long as the care is provided by a licensed veterinarian. Click here for additional information.
Phone: 1.800.GET.MET8
Web: www.metlife.com/getpetquote
Indicate that your employer is Lennar for the discount.
Sharecare
Sharecare
Sharecare, a partner of Lennar’s new Well-Being Max program, is a digital health solution that helps you manage all of your health in one place. You can receive personalized insights, information, daily tracking, innovative programs, and one-of-a-kind tools to help you live a healthier life, no matter where you are in your health journey. Sharecare helps you learn what to do to be healthier. From eating better to fitness tips to stress relief, Sharecare recommends simple things to do every day, and reminds you to do them.
Phone: 800.590.0906
Member Services Hours (Central Time):
Telephonic: Weekdays: 7:00 am – 9:00 pm, Saturdays: 8:00 am – 4:30 pm
Chat/Digital: Weekdays: 7:00 am – 8:00 pm, Saturdays: N/A
Web: Lennar.sharecare.com
Lennar has partnered with Sharecare to provide multiple Well-Being related activities and incentives for our Associates and eligible spouses*. Click here to navigate to the Well-Being Max tab for more detail.
Login to Sharecare:
Register using your Associate ID + any email address you wish @ lennar.sharecare.com. Once you’re registered, download the app to your smart device, then navigate to Achieve/Rewards/Earn Well-Being Incentives.
*Do you have a spouse covered under your medical plan who wants to participate in Know Your Numbers earn a Well-Being Bonus? Spouses need their own Sharecare account. Spouses register using your Associate ID plus “S.” Example if your Associate ID is 123456, your spouse would use 123456S to register and log into Sharecare.
Get the support you need:
- Craving to Quit® is a 21-day mindfulness program designed to help you quit tobacco for good.
- Diabetes Education Learn the ins and outs of how diabetes affects your body and learn how to make healthy decisions that impact your health with this self-paced program
- Eat Right Now® can help you reshape your eating habits and reduce craving-related eating by 40%.
- Unwinding is a stress management program designed to help you relax and manage your daily stressors. This program is available on the Unwinding by Sharecare app
- Unwinding Anxiety can help you control your anxiety, sleep better, and improve your relationships.
Visit lennar.sharecare.com and select Achieve, then Programs to take advantage of any or all of these powerful program offerings.
CareLinx by Sharecare
CareLinx by Sharecare
Lennar is proud to present CareLinx by Sharcare, a program designed to provide support to Lennar Associates who experience a severe health crisis, either directly or via a loved one, spouse, child or parent in their household. This valuable benefit is purchased by Lennar at no cost to Lennar Associates and their families, including:
- Trusted in-home caregiving support
- Lean on professional, pre-screened resources who can assist you or your loved one with mobility, help staying active, personal care and hygiene, medication reminders, meal preparation, grocery shopping and more.
- A dedicated team of advocates
- Work with health advocates and registered nurses, who can assist with any of your healthcare needs, including coordination of care, education on medication, treatments, condition management and more.
To view a new LNN video featuring Dr. Pascal, Jon and Rick highlighting the benefits of the Sharecare/CareLinx program, click here to watch.
Click here to learn more, with an in depth Q & A derived from a series of presentations by CareLinx to Lennar.
To contact the Clinical Health Advocate, simply call 855.495.6309. This is a direct phone line to Sharecare and CareLinx.
Or you may contact Dr. Pascal’s medical team, and they will help connect you with Sharecare/CareLinx, if needed:
Well-Being Helpline Phone: 1.877.834.4822
Email HealthWellBeing.Helpline@Lennar.com
Health Care and Day Care Spending Accounts – Marsh McLennan Agency
Health Care and Dependent Care Spending Accounts – Trion
Phone: 1.800.353.8100
Web: https://lennar.okta.com/
Login to the Benefits Enrollment Website via Okta by clicking on the Lennar Benefits Enrollment tile. If you work for Lennar Mortgage, you will find a link under “systems” on theNest.
Associate Assistance Plan (AAP) – New Directions
Associate Assistance Plan (AAP) – New Directions
Phone: 800.624.5544
Web: eap.ndbh.com, use code: lennar
Lennar’s new partner, New Directions, offers you:
- Up to 6 counseling sessions per household member, per life topic, per year, at no cost.
- Counseling for you and anyone living in your home, regardless of their relationship. In addition, the benefit extends to your child dependents until they are 26 even if they do not live in your home.
- Personalized consultation and referrals for work/life topics such as caregiving, education, legal and financial.
- A preferred in-network provider.
- Free, on-demand and live webinars covering topics such as nutrition, stress management, work/life balance, budgeting, decluttering your life, grief and much more.
Click here for the Associate Assistance Plan flyer
Feeling tense, worried or uneasy? These are all normal responses to stress. Click here to learn tips on how to cope with anxiety.
Turn your money woes over to the pros. Use the financial advisors you didn’t even know you had, free of charge and click here.
For additional resources, check out these articles:
WeightWatchers (WW)

WeightWatchers (WW) WeightWatchers has the support and tools you need to lose weight and still live your life. Its science-backed program is rooted in the latest research, advanced nutrition, and expert coaching to help you build healthy habits and reach your goals. Join WeightWatchers through Lennar for as low as $9.75 per month* on select plans—50% off the retail price! Learn more at WW.com/us/Lennar.
Leading the way in weight loss (and great food) since 1963 For 60 years WeightWatchers has shown millions how to enjoy the foods they love in a way that helps them reach their goals. Nothing’s off limits! Plus, you’ll get 12,000+ healthy, flavorful recipes when you sign up.
- To sign up for WW today or learn more, visit WW.com/us/Lennar
Learn all there is to know about WW’s new PersonalPoints™ program in this video.
Limited Time Promotion: Sign up by 7/31 and get a $25 credit to spend in the WW Shop, plus free shipping! Then, keep an eye on your email for your WW Shop credit. Click here for more information.
Check out these articles/videos:
- Healthy Fats and What People Get Wrong About Them
- 20 Ways to Sneak More Movement into Your Life
- How Long Should I Nap, and What Are the Benefits?
- Secrets for Sitting Less
- How to Build Successful Habits
- WW Your One-Minute Wellness Tip
Phone: 866.204.2885 Web: WW.com/us/Lennar
Meet the WW Diabetes-Tailored Plan Even modest weight loss can help ease insulin resistance. That’s why WeightWatchers nutrition and behavioral scientists designed a program that takes your diabetes into account.
- A personalized program. It’s tailored to your preferences and has been shown to help people living with diabetes lose weight and lower their blood sugar.
- Simple tracking. Blood sugar, food, activity, and sleep trackers in the app help you build healthy habits and view data over time.
- Delicious recipes. Thanks to guidelines from the American Diabetes Association and the culinary skills of our recipe developers and nutritionists, you can eat what you love.
- Community support. Join the Living with Diabetes group on our members-only social network, Connect, to share tips, recipes, and inspo with others on a similar journey.
*Savings reflect WW’s Core plan for Lennar Associates. Monthly payment required in advance. You’ll be automatically charged each month in accordance with Lennar’s pricing until you cancel. Pricing will adjust to the standard monthly rate when your employment with your organization terminates, or the agreement between your employer and WW terminates.
Associate Discount Program
Associate Discount Program
As an Associate of the Lennar Family of Companies, you are eligible for special discounts on certain products! To access the discounts, visit the Associate Portal, select “Benefits” > “Associate Discount Program”
Perks at Work Discount Program

Perks at Work Discount Program
Discounts off retail, restaurant, gyms, travel and more! Perks that help you save time and money. Access exclusive discounts and rewards at over 30,000 brands. From small purchases — like diapers and groceries to big ones like cell phones, computers, and vacation — our corporate rates help you save every day, and earn rewards while you shop.
Web: https://www.perksatwork.com
Lennar Perks at Work offers free online classes with world-class instructors live every Thursday, and available to stream 24/7 as part of our Community Online Academy (COA). Click here to check out upcoming live classes.
Gympass
Gympass
Gympass is a new fitness benefit that gives you access to gyms and studios PLUS at-home workouts and wellness resources, all for one monthly fee.
Convenient Payroll Deductions: Associates who enroll in Gympass will have their monthly fee automatically deducted via payroll deductions. Any dependents who enroll must provide Gympass with credit or debit card information so that the monthly fee for dependents will be paid directly to Gympass and will not be payroll deducted. Additionally, Associates who are paid on a Commission Only basis (that is, have no base salary) will pay their Gympass monthly fees directly to Gympass. No payroll deductions will be made for Commission Only Associates.
Important Registration Information: When you create your account, in order for the plan to recognize you as an eligible Associate of the Company, you must use your WORK email address. If you attempt to register using a different email address, the system will not recognize you and you will not be allowed to enroll. Additionally, we know that many of our Associates have multiple email addresses. If your email address errors out of the registration process, log into Workday and verify that you’re using the email address that is registered with Workday. If Workday has an incorrect email address, you’ll need to correct your email address in Workday before you can register. We feed to Gympass only once per month, so it can take up to a month before you would be able to register. Check your email ASAP to avoid any delays.
Click here to create your free account.
How to Add a Dependent to Your Gympass Account:
- Once you have enrolled in a plan, go to your app and click the small down arrow in the upper-right-hand corner of your phone.
- Click on ‘Dependents.’
- Click on ‘Add a Dependent.’
- Scroll through the plans and select which plan your dependent would like to be join.
- Fill out your dependent’s information and send an invitation.
- You also have the option to pay for your dependent’s subscription under your current payment method, or they can pay for it on their own account.
Associates can add a dependent only if they are in a paying plan themselves, but the enrolled plans don’t have to match (ex: Associate can enroll in the Starter Plan and dependent can enroll in the Bronze Plan). Click here to learn more.
If you have any questions or need assistance, contact Gympass directly.
Gympass offers several plans to fit your needs. Join the Gympass as low as $11.99 per month.
Embrace yourself by investing in self-care with Gympass. It’s simple to get started, go to www.gympass.com/lennar-us to get started.
Find yourself inside of the 700+ LA Fitness, Esporta Fitness, and City Sports Club locations available through our wellbeing partner, Gympass. Click here to learn more.
ANNOUNCEMENTS
Life Time is a premier health club with programs and services tailored to help you reach your healthy life. Enroll in an eligible Gympass plan to start taking advantage of all that Life Time has to offer. Click here for details.
Mobile apps now available on Gympass: Strava offers the largest collection of routes and trails in the world to help track your active life. Analyze your progress and compare your speed and journey with friends. When you enroll in any Gympass plan, you get Premium Access to Strava. Click here for more information.
Fabulous is Gympass’s new partner app ready to improve your healthy habits and help you increase your productivity. Click here to learn more.
Did you know that Gympass is a great partner and resources of all things Mental Wellbeing? Check out these apps included in the Gympass experience to explore holistic approaches like meditation, restful sleep, stress management and so much more.
Gympass is always adding new partners to the Gympass experience. Click here to find out what’s new!
Click here to check a monthly calendar of exclusive Gympass events, workouts, and information sessions you can join…and it’s free!
Lennar Mortgage & Title Benefits
Lennar Title
As an Associate of Lennar Family of Companies, you may be eligible for special discounts OR special interest rates & closing costs (benefits vary by state), if you use our Title or Mortgage lines of business, respectively. Contact your local Lennar Title, and let them know you are an Associate of the Lennar Family of Companies, and that you would like information regarding Associate discounts, if any are available in your area.
To find a local Lennar Title office, visit www.LennarTitle.com
FSA Store
FSA Store
FSAStore.com is an online marketplace for members of the Health Care Flexible Spending Account. The online store offers eligible products, educational content and the web’s most comprehensive eligibility list for products and services that are eligible expenses on a Health Care Flexible Spending Account. You can load your FSA Debit card to your account and when you purchase products through FSAStore.com, they will automatically deduct from your FSA. Click here to link to the store.
Web: fsastore.com
HSA Store
HSA Store
HSAStore.com is an online marketplace for members of the Health Savings Account. The online store offers eligible products, educational content and the web’s most comprehensive eligibility list for products and services that are eligible expenses on a Health Savings Account. You can load your HSA Debit card to your account and when you purchase products through HSAStore.com, they will automatically deduct from your HSA. Click here to link to the store.
Web: hsastore.com
Natural Disaster Resources

Natural Disaster Resources
Preparedness is essential for dealing with challenges of natural disasters, which will help you and your loved ones, including your pets, to have peace of mind.
Check out these articles/videos:
- What to Do and What to Take When Evacuating Your Home
- Assemble a Disaster Supply Kit
- Caring for Animals Before, During, and After a Disaster
- Coping with Anxiety about Hurricanes
- During a Hurricane
- Managing Flood Distress
- How to Prepare a for Hurricane
Additional Country Wide Resources:
Build A Kit
A disaster supplies kit is a collection of basic items your household may need in the event of an emergency. Make sure your emergency kit is stocked with the items on the checklist below. Download a printable version to take with you to the store. Once you take a look at the basic items consider what unique needs your family might have, such as supplies for pets or seniors.
National Hurricane Center
NHC is a component of the National Centers for Environmental Prediction (NCEP) located at Florida International University in Miami, Florida, with a mission to improve economic efficiency by issuing the best watches, warnings, forecasts, and analyses of hazardous tropical weather and by increasing understanding of these hazards. For updates on hurricanes, visit the NHC website.
EPA Recover after a Hurricane
The mission of the United States Environmental Protection Agency (EPA) is to protect human health and the environment. For information on how to clean up safely after a hurricane, visit the EPA website.
U.S. Department of Labor Severe Storm and Flood Recovery Assistance
The U.S. Department of Labor assists recovery efforts in communities affected by severe storms, floods and other disasters. For general questions and assistance, please contact DOL’s National Contact Center at 1-866-487-2365 or visit the DOL website.
How You Can Contribute
Donate to the Red Cross – You can visit their website www.redcross.org or text the word REDCROSS to 90999 to make a $10 donation. You can give blood. The Red Cross encourages eligible donors in parts of the country unaffected by the storm to give blood or platelets to help ensure a sufficient blood supply. Appointments can be made by using the Red Cross Blood Donor App, visiting redcrossblood.org or calling 1-800-RED CROSS (1-800-733-2767).
Salvation Army – You can visit www.HelpSalvationArmy.org to support The Salvation Army’s Hurricane relief efforts.
Tobacco Cessation

- If you’re enrolled in the Lennar Blue Cross medical plan, you can enroll in a tobacco-free living program through the My Health Planner app. Blue Cross Blue Shield’s access code will connect you with a health coach and develop a personalized action plan for quitting your way. To enroll, call 855-838-5897. When prompted, choose the option for “Wellness” by pressing 3. Click here for more information.
- In addition, our Optum pharmacy plan offers free tobacco cessation medications such as nicotine gum, lozenges, patches and more. All no-charge tobacco cessation medications require prescriptions (including the Over-The-Counter (OTC)).
- If you prefer an online program, and/or are not enrolled in a Lennar Blue Cross medical plan, we also offer a tobacco cessation program through Sharecare. All Lennar Associates can access this program. Register then log into lennar.sharecare.com, then navigate to Achieve>Programs and choose “Craving to Quit.”
Blue Cross Blue Shield Resources Guide
Customer Advocate

Customer Advocate
- Have Questions About How Health Reimbursement Account (HRA) Pays Claims? Click here to learn more.
- Have questions about the Health Savings Account (HSA)? Click here for the welcome guide and click here for the member overview.
- Need help understanding a claim, finding a provider or assistance with your HRA or HSA?
Phone: 833.584.1826
Web: www.MyHealthToolkitFL.com
Click here to learn about the resources available on the BCBS website
App: Search MyHealthToolkit for “BCBS” and click here for the mobile app flyer
Maternity Care Program
Preventive Care Wellness Schedule
Teladoc
All of Lennar’s Medical Plans offer free preventive care screenings as well as free preventive care physician visits annually. Your age and gender determine which screenings are appropriate for you, as well as which ones are no charge to you and your covered family members. Click here for the Blue Cross Blue Shield Preventive Care Schedule.
Additionally, it is standard for most medical plans to offer no charge preventive care, although different plans may have different benefits. If you’re not enrolled in a Lennar medical plan, contact your insurance provider and ask for the preventive care schedule.
Teladoc
Teladoc
Teladoc is a virtual care benefit for non-emergency/non-life threatening care 24/7. Talk to a doctor anytime via phone or video through the app, web or phone!
Click here to learn how to setup your Teladoc account.
24-Hour Nurse Advisor
When you need immediate health care advice, call the 24-Hour Nurse Advisor. This service can help you avoid needless worry, out-of-pocket charges and hours sitting in an emergency room. Click here to learn more.
Phone: 877.836-.0701